Frequently Asked Questions
Even if there is the slightest doubt about moving forward with a purchase, or you want to learn more about a particular part of our service, we highly suggest that you send over your question by email, if the answer is not already on this page. Every customer, prospect, or inquirer must be satisfied with the scale of information they have, so if you feel like that you need to learn more, you can go through the frequently asked questions down below.
Cancellations are considered valid only if it is processed before the end of the succeeding day. Cancellation forms processed succeeding that 1 day window will be considered invalid, and therefore will be ignored. If you are currently processing an order, and are interested in cancelling, heed the cancellation policies in our User Agreement. To cancel your order, visit our “Contact Us” page and complete the “Cancellation Form.”
Usually, orders are immediately reviewed within 1-3 business days after the order submission. If your order is rejected, we will notify you by email. If your order does not violate any of our policies, the order will be processed.
Because of the viability of the internet, we would prefer that you contact us by email, utilizing our email@example.com e-mail address only if you are contacting us about your order. Otherwise, all commmunication not related to orders is processed by utilizing our PrintedApparel@arcadaapparel.com e-mail address.
Custom apparel is any variation of products, from polo shirts to t-shirts, that possess a specially produced motif or logo, which is usually an ink-based application (unless it is embroidered). The motif, or design, can either contain one color or a multitude of colors, and can viably be placed on certain parts of the garment. Custom apparel can be utilized as a marketing tool, and can empower small businesses, student groups, marching bands, and other institutions, with the power to make an impression.
The delivery time of pre-made shipping arrangements vary by location. Usually, nationwide shipping requires a variation of 2-15 days (obviously determined by your location). Also note: Please do not forward any complaints to the shipper; rather, send them to Arcada Apparel, the facilitator. To do so, email them to our firstname.lastname@example.org e-mail address so we can contact the shipping servicer directly, should it be feasible.
Unfortunately, we are unable to offer embroidery, but we do offer a phenomenal service for printed apparel.
Every product that comes out of our doors is produced by the cordial, passionate locals of Los Angeles, California. There, our workforce craft sumptuous items at our main production facility and administrative headquarters against the backdrop of a diverse, vibrant metropolis. Inspiring us each and everyday, Los Angeles enriches our company as the powerhouse and home of millions of cultures that call this city home. We are proud to be headquarted in a bustling, modern city that is a major part of defining who we are today, and look forward to spread the love, warmth, and joy to our customers that we have come to love and know within our backyard.
Then send your questions to our PrintedApparel@arcadaapparel.com e-mail address so we can thoroughly address your concerns.